Available Software and Documentation for the First Generation Tenor MultiPath Switch

Tenor Models: A400, A800, D800, D1600, D2400 and D3000

End of Life Notices

Tenor A400, A800 End of Life Notice
Tenor D800, D1600, D2400 and D3000 End of Life Notice

Note: As of 31 March, 2006, First Generation Digital products have reached our previously announced "End of Life" and are no longer supported. See above document for more details.

System and software update information

How to update your system software (80 KB PDF)
How to identify your system software version (76 KB PDF)
How to recover your system using the tftp method (320 KB PDF)

Analog A400/A800 Firmware Update Page
Digital D800/D1600/D2400/D3000 Firmware Update Page
Call Relay Firmware Update Page
Standalone Gatekeeper Firmware Update Page

Setup and Configuration Documentation

A400/A800 User Guide (4.3 MB PDF)
Standalone GK User Guide (1.4 MB PDF)
Call Relay User Guide (2.1 MB PDF)
Call Relay Quick Start Guide (374 KB PDF)
Tenor D800, D1600, D2400, D3000 User Guide (2.3 MB PDF)
CLI Command Reference - P4-2-20 (zipped 376 KB CHM - Windows Help)
CLI Command Reference - P5-2-1 (zipped 323 KB CHM - Windows Help)
First Generation Tenor Online Command Reference - P5-2-1 (WebHelp)

First Generation Tenor, Platform-Specific Technical Documentation - Telco Oriented

Surge Suppression Installation for A400/A800 (163 KB PDF)
Application example, dialing from one port/phone to another (164 KB PDF)
Application details on IP port mapping feature (372 KB PDF)
Addendum providing configuration commands for Nortel interoperability (240 KB PDF)

First Generation Tenor, Platform-Specific Technical Documentation - System Oriented

Primer on the Tenor call routing architecture (1.3 MB PDF)
Documentation on the Tenor manufacturing tests (28 KB PDF)
Documentation on the First Generation Tenor CDR Types (316 KB PDF)

Cross-Platform Technical Documentation - IVR, Authentication, and Accounting

Sample unsupported CDR Server
Billing/Authentication Handbook - RADIUS/IVR/CDR - P103 (zipped 880 KB CHM - Windows Help)
Billing/Authentication Handbook - RADIUS/IVR/CDR - P104 (zipped 880 KB CHM - Windows Help)
Billing/Authentication Handbook, Online Reference - P104 (WebHelp)
Application Note on End Point Authentication / IP Address Security (888 KB PDF)

Cross-Platform Technical Documentation - Networking and Interop

General

Application note describing how the Tenor routes H.323, SIP and circuit calls (575 KB PDF)
Important document describing how to configure Firewalls and NAT, including NATAccess (454 KB PDF)
Document explaining Quintum AutoSwitch (SelectNet) (252 KB PDF)
Document explaining Quintum IP TOS strategy (32 KB PDF)
Quintum SNMP Information page

SIP Specific

SIP Feature and Interop Summary Document (40 KB PDF)
SIP Quick Start Guide (169 KB PDF)
Supplementary Call Services Quick Start Guide (192 KB PDF)

H.323 Specific

Listing of ISDN Cause Codes (32 KB PDF)
Informational document on the Quintum Gatekeeper Architecture (1.2 MB PDF)
Application details for the automatic external IP feature (376 KB PDF)
Document on how to interoperate with Cisco Gateways (1.2 MB PDF)
Informational document on Tenor Interoperability (180 KB PDF)

Cross-Platform Technical Documentation - E1 R2 Configuration Information

E1 R2 Configuration - General (HTML)

Prompt WAV Files

Instructions for Recording Custom IVR Prompt WAV Files (HTML and PDF)

Cross-Platform Technical Documentation - PacketSaver (tm)

White Paper on PacketSaver (tm) (80 KB PDF)
Excel spreadsheet to calculate PacketSaver(tm) Savings

Quintum Visio Stencil

Quintum Visio Stencil