Available Software and Documentation for the First Generation Tenor Call Relay Platform
System and software update information
How to update your system software (80 KB PDF)
How to identify your system software version (76 KB PDF)
How to recover your system using the tftp method (320 KB PDF)
Analog A400/A800 Firmware Update Page
Digital D800/D1600/D2400/D3000 Firmware Update Page
Call Relay Firmware Update Page
Standalone Gatekeeper Firmware Update Page
Setup and Configuration Documentation
A400/A800 User Guide (4.3 MB PDF)
Standalone GK User Guide (1.4 MB PDF)
Call Relay User Guide (2.1 MB PDF)
Call Relay Quick Start Guide (374 KB PDF)
Tenor D800, D1600, D2400, D3000 User Guide (2.3 MB PDF)
CLI Command Reference - P4-2-20 (zipped 376 KB CHM - Windows Help)
CLI Command Reference - P5-2-1 (zipped 323 KB CHM - Windows Help)
First Generation Tenor Online Command Reference - P5-2-1 (WebHelp)
First Generation Tenor, Platform-Specific Technical Documentation - System Oriented
Primer on the Tenor call routing architecture (1.3 MB PDF)
Documentation on the Tenor manufacturing tests (28 KB PDF)
Documentation on the First Generation Tenor CDR Types (316 KB PDF)
Cross-Platform Technical Documentation - IVR, Authentication, and Accounting
Sample unsupported CDR Server
Billing/Authentication Handbook - RADIUS/IVR/CDR - P103 (zipped 880 KB CHM - Windows Help)
Billing/Authentication Handbook - RADIUS/IVR/CDR - P104 (zipped 880 KB CHM - Windows Help)
Billing/Authentication Handbook, Online Reference - P104 (WebHelp)
Application Note on End Point Authentication / IP Address Security (888 KB PDF)
Cross-Platform Technical Documentation - Networking and Interop
General
Application note describing how the Tenor routes H.323, SIP and circuit calls (575 KB PDF)
Important document describing how to configure Firewalls and NAT, including NATAccess (454 KB PDF)
Document explaining Quintum AutoSwitch (SelectNet) (252 KB PDF)
Document explaining Quintum IP TOS strategy (32 KB PDF)
Quintum SNMP Information page
SIP Specific
SIP Feature and Interop Summary Document (40 KB PDF)
SIP Quick Start Guide (169 KB PDF)
Supplementary Call Services Quick Start Guide (192 KB PDF)
H.323 Specific
Listing of ISDN Cause Codes (32 KB PDF)
Informational document on the Quintum Gatekeeper Architecture (1.2 MB PDF)
Application details for the automatic external IP feature (376 KB PDF)
Document on how to interoperate with Cisco Gateways (1.2 MB PDF)
Informational document on Tenor Interoperability (180 KB PDF)
Cross-Platform Technical Documentation - PacketSaver (tm)
White Paper on PacketSaver (tm) (80 KB PDF)
Excel spreadsheet to calculate PacketSaver(tm) Savings
Quintum Visio Stencil
Quintum Visio Stencil
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